Keeping the Crew Happy !

Professional SuperYacht Hospitality Course

Day 1 The Superyacht Industry

Number & types of yachts

Flag State Registrations

Private and Commercial Yachts

STCW & Nautical Qualification

MCA (British Coastguard)

Chain of Command

Rank & Position

Resumes / Interviewing

Crew Agreements

Personal Appearance & Hygiene

Rules Onboard

Nautical / Military Time

Vendor Contracts

Guest Arrival

Preference Forms


Basic Safety

VHF Radio

Phonetic Alphabet

Nautical Terminology & Vessel Familiarization

Day 2 Bar/Wine & Food Service Theory

Bartending Terminology

Cocktail Garnishes

Bar Equipment

Bar Inventory




Fortified & Aromatized Wines

Beverage Provisioning

Serving Wine

Wine Bottle Shapes

Decanting Wine

Wine Temperatures

Pouring Wine

Wine with Food

Matching Wine & Food

Wine Labels

Champagne Service

Pre-dinner checklist

Styles of Service

Serving Tips

Serving Order

Formal Meal Sequence

Proper Clearing Order

Proper Use of Utensils

Placement of Used Flatware

Place Settings

Various Utensils

Napkin Folding - practical

Food Safety & Hygiene

Various Diets (vegetarian, kosher, etc.)

Afternoon Tea

Cheese Service

Caviar Service

Cigar Service

In-Cabin Service

Turn Down Service

Day 3 Bar/Wine & Food Service Practical


Bar Equipment




Fortified & Aromatized Wines

Serving Wine

Wine Bottle Shapes

Decanting Wine

Pouring Wine

Champagne Service

Table Place Settings

Various Utensils

Coordinate with local restaurant and spirits supplier/distributor to aid with instruction & practical application

Day 4 Interior Detailing / Laundry

Cleaning without Guests Onboard

Cleaning with Guests Onboard

Cleaning Supplies

Caring for Stemware

Caring for China

Polishing Silver

Bed Making - practical

Laundry & Stain Removal

Perhaps coordinate with local hotel to aid with instruction on cleaning & practical application of bedmaking

Day 5 Special Skills

Flower Arranging - practical

Fruit Baskets

Daily Duties

Review Culinary Terms

Review How to Clean Things A to Z"

Final Written Exam

We coordinate with local florist to aid with instruction on flower arranging & practical application

Superyacht Hospitality