Keeping the Crew Happy !
Cancelation Policy at the Maritime School of the West Indies
( Maritime Services and Training )
We require a 50% down payment to enrol you in a course.
We retain 10% in case of cancellations more than a week prior to the course to cover administrative and reservation costs incurred by our school.
If you cancel within a week of the course date we will charge you the 10% and keep the balance of your money for a next time course.
WE DO NOT PAY BACK ANY CANCELLATIONS IF THEY ARE MADE WITHIN THREE BUSINESS DAYS OF THE COURSE DATE !!!.
ALL REFUNDS ON PAYMENTS PAID BY CREDIT CARD WILL BE PAID BACK BY BANK WIRE OR CHECK, NOT IN CASH, and we will deduct 10 % for administrative and bank costs involved.
If you are enrolled in a course and have followed only one or a few days of the course and don't come back for the other days (the rest of the course) you will NOT receive a refund for the days that you missed (or the other days).
If you are not showing up we cannot have those days filled in by someone else.
If you have a real and (by the school) acceptable reason for your absence we can eventually enrol you in the same course on a later date as long as we have space.
This needs to be within ONE YEAR of the missed course days.
If you are not able to do the course even at a later date within a year we will NOT refund anything.
(so please don't show up after a few years saying "I'm back to do the course". )
If you have pulled out of a course and want to do the reminder of the course at another IYT school we cannot guarantee that it will work as all IYT schools are independently owned and managed.
Practical course dates are subject to bad weather conditions (eventually during hurricane season) and will not be guaranteed by the Maritime School of the West Indies. In case of a cancellation due to the weather or other circumstances behind our control the MSWI will reschedule the course and you will not loose any amount already paid.
The Maritime School of the West Indies is an official IYT affiliated and approved school